Find clear answers to common questions about coaching, mediation and working with Thrive. As every situation is different, please contact me if you need guidance relating to your particular circumstances.
Coaching is a collaborative process that helps you clarify goals, understand patterns and choices, and take purposeful action. It is future-focused while still recognising how past experience may influence the present.
No. Coaching is not psychotherapy, diagnosis or clinical treatment. If your needs fall outside the scope of coaching, I will recommend that you seek an appropriately qualified professional.
That depends on your purpose. A focused decision may require a short engagement; deeper career, leadership or life-transition work may benefit from a longer programme. We agree the initial approach and review it together.
Sessions may be held online or face to face, subject to location, availability and the needs of the engagement.
Yes, coaching is conducted on a confidential basis within the terms of the coaching agreement. In sponsored workplace coaching, the boundaries of any reporting are agreed clearly at the outset.
I may share observations, frameworks or practical suggestions, but the decisions remain yours. The aim is to strengthen your own clarity, confidence and capability.
Fees and payment terms depend on the format and scope of the engagement. You will receive clear information before deciding whether to proceed.
Mediation is conducted on an agreed confidential basis, as set out in the Agreement to Mediate, subject to applicable legal and professional obligations. I will explain the scope and limits before the process begins.
No. I do not take sides, make findings or impose a decision. My role is to guide a fair process and help the participants work towards their own informed agreements.
Usually we will meet together, but not always. The format depends on the circumstances and may include individual preparation, joint sessions, separate sessions or online meetings. Safety and the ability to participate meaningfully come first.
Timing depends on the complexity of the issues, the information needed and how aligned the participants are. I will explain the likely process after learning more about the matter, but it is not possible to guarantee a fixed number of hours.
You may obtain independent legal advice at any stage. Lawyers usually support parties outside the mediation session unless a different arrangement is agreed. I remain neutral and do not give legal advice to either party.
That depends on the type of matter and how the agreement is recorded and implemented. Divorce agreements, for example, must proceed through the appropriate legal process. You should obtain legal advice where enforceability is important.
Partial agreement can still be useful. Matters that remain unresolved can be clearly identified so the participants can consider another process or obtain further professional advice.
The fee structure, deposit and payment responsibilities are explained before mediation begins and recorded in the Agreement to Mediate. Fees may be shared or allocated as agreed for the particular matter.
No. I currently address parenting arrangements only where they form part of a broader divorce mediation process. I do not offer standalone parenting-plan preparation, review or amendment.
